Privacy Policy

Last updated: January 2026

 

At Smoking Lily, your privacy matters to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase on smokinglily.com (the “Site”).

 

 

What Personal Information We Collect

Device Information

When you visit our Site, we automatically collect certain information about your device and how you use the Site, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies on your device

  • Web pages you visit on our Site

  • Websites or search terms that referred you to us

We use technologies like cookies, log files, web beacons, tags, and pixels to collect this info.

Order Information

When you make a purchase, we collect information you provide, such as:

  • Name

  • Billing and shipping address

  • Payment details (e.g., credit card info)

  • Email address

  • Phone number

Newsletter Subscriptions

If you sign up for our newsletter, we collect your email address.

 

 

How We Use Your Personal Information

We use your information to:

  • Process and fulfill your orders, including payment and shipping

  • Communicate with you about your order or account

  • Screen orders for fraud or risk

  • Improve and optimize our Site and marketing campaigns

  • Send you marketing emails or ads if you’ve opted in

When you visit our Site, we may also process your IP address to determine your location for currency conversion and store that choice temporarily in a session cookie.

 

 

Sharing Your Information

We share your personal data only with trusted partners who help us run our business, including:

We may also share information to comply with legal requests, protect our rights, or enforce our policies.

 

 

Cookies and Tracking

Cookies are small files placed on your device that help us recognize you and remember your preferences, such as items in your cart. We use cookies to improve your shopping experience and analyze Site traffic.

You can manage or disable cookies in your browser settings, but some features on our Site may not work properly without them.

For more about cookies, visit allaboutcookies.org.

 

 

Behavioral Advertising

We may use your information to show you targeted ads based on your interests. You can opt out of targeted advertising on:

 

 

Your Rights Under Canadian Privacy Law (PIPEDA)

As a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including:

  • The right to access the personal information we hold about you

  • The right to correct or update inaccurate or incomplete information

  • The right to withdraw consent for certain uses of your personal data, where applicable

  • The right to challenge how we handle your personal information

If you would like to exercise any of these rights, please contact us at info@smokinglily.com or by mail using the address below.

 

 

Data Retention

We keep your order information as long as necessary to complete your transaction and for record-keeping purposes, unless you ask us to delete it.

 

 

Security

We protect your personal information with secure servers and encryption (SSL). Only authorized personnel have access, and they’re required to keep your info confidential.

 

 

Third-Party Links

Our Site may contain links to third-party sites with their own privacy policies. We aren’t responsible for their content or practices but welcome feedback if you notice broken links or concerns.

 

 

Opting Out, Modifying, or Deleting Your Information

  • To update your email preferences, log into My Account on the Site.

  • To delete your account info, remove your addresses and payment info in My Account.

  • We may retain transaction data to service your orders.

 

 

Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. We will post updates here and update the “Last updated” date.

 

 

Contact Us

If you have questions or concerns about your privacy or want to exercise your rights under PIPEDA, please email us at info@smokinglily.com or write to:

Smoking Lily
1221 Wharf St
Victoria, BC, V8W 1T9
Canada